Posts Tagged ‘resident’

Working with Patients with Alzheimer’s Disease

Saturday, March 13th, 2010

Alzheimer’s Disease, or AD, is one of the most common causes of dementia in the elderly and more than half of nursing home patients in the US may have it, or a related disorder. AD causes tangled nerve fibers and protein deposits to form in the brain, which eventually cause dementia. The disease progressively gets worse, causing greater and greater loss of health and abilities.

Symptoms of AD appear gradually and tend to start with memory loss. Patients tend to become disoriented and start to lose their communication abilities. Mood and behavior change, leading to aggressiveness, wandering, and withdrawal. Eventually, the patient loses all ability to care for himself or herself.

When working with a patient with AD, in addition to helping the resident continue to do things for himself or herself, which can slow AD’s progression, there are things you can do to make it easier to work with a resident with this frustrating and debilitating condition.

  • Do not take their behavior personally.
  • Treat residents with AD with dignity and respect, as you would want to be treated.
  • Work with the symptoms and behaviors you see.
  • Work as a team.
  • Encourage communication.
  • Take care of yourself.
  • Work with family members.
  • Follow the goals of the resident care plan.

When communicating with the patient,

Do not startle the patient. Always approach from the front.

  • Determine how close the resident wants you to be.
  • Speak slowly in a calm, low voice, preferably in a room that has little background noise.
  • Always identify yourself and use the resident’s name.
  • Repeat yourself as often as needed.
  • Use signs, pictures, gestures, or written words, if needed.
  • Break complex tasks into smaller, simpler ones, giving simple step-by-step instructions when needed.

Barriers to Communication

Sunday, November 22nd, 2009

One of the most important, and most challenging, aspects of your career as a nursing assistant will be communication. Unfortunately, communication with your residents can be blocked in several ways.

Resident does not hear you, does not hear correctly, or does not understand. The best thing you can do in this situation is to face the resident directly and speak at a slower pace. Speak clearly and do not mumble.

Resident is difficult to understand. Be patient and take the time to listen to what the resident is saying. Politely ask your resident to repeat or explain. Restate the message in your own words to ensure that you heard correctly.

Message contains words that the receiver does not understand. Do not use medical jargon with residents. Use simple and clear language that can easily be understood.

Do not use slang words and do not curse. Slang can confuse the message and is not always easily understood, plus it is considered unprofessional. Do not curse or use profanity, even if the resident does.

Avoid cliches. These are overused words and phrases that doesn’t actually have meaning. Instead, listen to what is actually being said and respond with a meaningful message.

Giving advice is inappropriate. Giving advice or opinions is outside of your realm of expertise as a nursing assistant, is inappropriate, and can be dangerous.

Asking “why” makes residents feel defensive.

Asking yes/no questions are conversation killers. Rather than asking a resident if they slept well, try asking, “how did you sleep last night?”

Get to know your residents and respect what they want/don’t want to talk about.

Culture can also affect conversation. These are learned behaviors that are influenced by outside sources, such as a person’s background, values, and language.